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Why
do
we
have
minimum
requirements?
We
have tested our software on the
equipment specified here, and we
certify roomMaster will work
with systems meeting these
minimum requirements. Your
property management system is a
mission-critical application, so
choosing the appropriate
equipment is important.
If you have any questions about
these minimum requirements or
would like a recommendation for
a system purchase, feel free to
contact your
local sales office.
Computers
roomMaster
2000 Standard and Enterprise
Editions do not require a
dedicated server; however, if
you are planning to purchase and
use roomMaster.net, our Internet
Reservation System, then a
dedicated server running Windows
2000/2003 Server is required. It
is also recommended to have a
server if you plan on having
more than 3 workstations. Please
see below for specific
requirements for roomMaster 2000
Premier Edition.
|
Workstation Requirements (see Networking and Printers below for more information) |
Workstation Requirements
(see Networking and Printers below for more information)
Minimum Requirements (existing PC's/workstations) |
|
Operating System |
Windows Vista Business
Windows XP Professional
Windows 2000 Professional
(With latest service packs installed)
* Vista is supported with User Account Control (UAC) disabled. Existing clients running roomMaster 2000 Version 11 or lower should contact InnQuest support for information about Vista compatibility.
Not Supported:
Windows 95/98/Me/NT
Windows XP Home, XP Media Center Edition
Windows Vista Home Basic, Vista Home Premium |
|
Processor (CPU) |
Pentium III - 800 MHz or faster |
|
Memory (RAM) |
256 Mb or greater |
|
Hard Drive |
40 Gb or larger, 1 Gb of free space |
|
Backup Device |
Tape backup, CD-R/RW, or Iomega ZIP/REV drive |
|
Anti-Virus |
Corporate/small business edition of Trend-Micro or Symantec with TPS files ignored. |
|
When purchasing new, we recommend the following configuration: |
|
Operating System |
Windows XP Professional
(not XP Home, not XP Media Center Edition) |
|
Processor (CPU) |
Pentium 4 - 521 (2.8 GHz) or faster
|
|
Memory (RAM) |
512 Mb or greater |
|
Hard Drive |
80 Gb or larger |
|
Backup Device |
Tape backup, CD-R/RW, or Iomega ZIP/REV drive |
|
Monitor |
15" or 17" flat panel |
|
Anti-Virus |
Current subscription |
| |
| Premier Edition - Server Requirements |
| Minimum Requirements |
| Operating System |
Windows 2000/2003 Server * (with latest service packs) |
| Processor (CPU) |
Pentium 4 - 2.0 GHz or faster |
| Memory (RAM) |
2 Gb or greater - 250 Mb RAM must be free before installation. |
| Hard Drive |
Must be configured with two partitions or two physical drives:
10 Gb available space on boot partition, plus
50 Gb or more available space on a single partition. |
| Backup Device |
Tape backup, CD-R/RW, Iomega ZIP/REV drive, external hard drive, network-attached storage (NAS). |
| Anti-Virus |
Corporate/small business edition of Trend-Micro or Symantec. |
| UPS (Battery Backup) |
Capable of powering server hardware for at least 20 minutes (APC recommended) |
| Remote Access |
Windows Terminal Services or VNC
(for installation purposes only)
|
| Premier Edition - (Server exceptions for properties with 50 or less rooms) |
* For properties with 50 or less rooms, a dedicated Windows XP Professional or Windows 2000 Professional PC may be allowed with the Sybase SQL Anywhere 10-User license. The site cannot use roomMaster.net, and the server PC cannot be used for any other purpose other than serving the roomMaster database and application. Specifications of the machine must follow all other Premier Edition Server Requirements.
If the number of Sybase user-licenses are increased at a later time, a Windows 2000/2003 Server will be required and a reinstallation fee will apply. |
Monitors
roomMaster
requires
your video
mode to be
set at
800X600 (SVGA)
resolution
or higher,
however, 17"
flat panels
running at
1024x768 (XGA)
resolution
are highly
recommended.
More
information
(reservations,
inhouse
guests,
etc.) can be
displayed
with larger
monitors and
higher
resolutions.
|
When purchasing new, we recommend the following configuration: |
|
Operating System |
Windows XP Professional or Windows Vista Business
Not Supported:
Windows XP Home, XP Media Center Edition
Windows Vista Home Basic, Vista Home Premium |
|
Processor (CPU) |
Pentium 4 - 521 (2.8 GHz) or faster |
|
Memory (RAM) |
1 GB or greater |
|
Hard Drive |
80 Gb or larger |
|
Backup Device |
Tape backup, CD-R/RW, or Iomega ZIP/REV drive |
|
Monitor |
17" flat panel |
|
Anti-Virus |
Current subscription with TPS files ignored.
|
| Server Requirements (for larger installations and/or roomMaster.net) |
| Minimum Requirements |
| Operating System |
Windows Server 2003
Windows XP Professional
Windows 2000 Professional/Server
(With latest service packs installed) |
| Processor (CPU) |
Pentium III - 800 MHz or faster |
| Memory (RAM) |
1 Gb or greater |
| Hard Drive |
80 Gb or larger, 2 Gb of free space |
| Backup Device |
Tape backup, CD-R/RW, or Iomega ZIP/REV drive |
| Remote Access |
Windows Terminal Services or VNC
(for installation purposes only)
|
| When purchasing new, we recommend the following configuration: |
| Operating System |
Windows Server 2003 |
| Processor (CPU) |
Pentium 4 - 521 (2.8 GHz) or faster |
| Memory (RAM) |
2 Gb or greater |
| Hard Drive |
Must be configured with two partitions or two physical drives:
10 Gb available space on boot partition, plus
50 Gb or more available space on a single partition. |
| Backup Device |
Tape backup, CD-R/RW, or Iomega ZIP/REV drive |
InnQuest
Software
highly
recommends
branded
business
class
computers
over
custom-built
or
consumer-oriented
PCs.
When
purchasing a
new computer
for front
desk
workstations,
it is
recommended
that you
have Windows
XP
Professional
loaded on it
with at
least 1GB of
RAM.
Feel free to call us for system recommendations.
Networking
roomMaster
2000 can run
on a
peer-to-peer
or
server-based
network.
There is no
additional
cost for
operating
roomMaster
2000 in a
network
environment.
 |
Windows
peer-to-peer,
Windows
2000/2003
Server
or
Novell
Netware |
|
|
Cards:
Fast
Ethernet
(100Mb)
only is
required.
3-Com,
Netgear,
or
Intel.
|
|
|
Hubs:
Fast
Ethernet
100 Mb
switch
is
required.
3-Com,
Netgear,
or
Intel.
|
|
|
Cabling:
CAT-5/RJ-45
network
cabling
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InnQuest
Software
does not
support
wireless
networks,
non-standard
cabling
(including
CAT-3,
wiring
through
phone
blocks,
power lines,
HNA, etc.),
or RF-networks.
Realtek,
D-Link,
Kingston,
Linksys and
generic
network
cards/hubs
will corrupt
data and are
NOT
supported.
Printers
roomMaster
supports
office-class
laser
printers.
|
|
HP
LaserJet
2100/2200/2300,
4000/4050/4100
or
better
laser
printers.
Other
office-class
laser
printers
with at
least
8Mb of
RAM
|
|
|
PostScript
drivers
often
yield
best
results
|
Printers
intended for
home or
small office
use often do
not have
enough
memory to
handle the
number of
pages during
a night
audit or
large
report. When
these
printers run
out of
memory, they
may freeze
your
computer and
corrupt your
data.
InnQuest
Software
does not
support any
"Personal"
HP L-series
printer, HP
LaserJet
1000/1100/1200
printers,
multi-function
(printer/fax/copier)
device, or
any inkjet/
bubblejet/dot-matrix
printer.
Monitors
roomMaster
requires
your video
mode to be
set at
800X600 (SVGA)
resolution
or higher,
however, 17"
flat panels
running at
1024x768 (XGA)
resolution
are highly
recommended.
More
information
(reservations,
inhouse
guests,
etc.) can be
displayed
with larger
monitors and
higher
resolutions.
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